Refund policy

Returns & Refund Policy – TheFencingShop

We stand by the quality of our products and aim to keep things fair and straightforward.

• Change of Mind: Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer.
• Faulty or Damaged Items: If your item arrives faulty or damaged, please contact us within 7 days of delivery. We will arrange a replacement or refund.
• Refunds: Once the returned item is received and inspected, refunds will be processed to the original payment method.
• Non-Returnable Items: Used or damaged items (not due to fault) will not be eligible for return.

To initiate a return, please contact us with your order details.