Terms of service
Overview
This website is operated by TheFencingShop. Throughout the site, the terms “we”, “us” and “our” refer to TheFencingShop. By accessing our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.
We supply electric fencing components and related products to customers across Australia.
1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree to use this website for lawful purposes only and not to misuse or interfere with its operation.
2. Products
We aim to ensure all product descriptions and images are accurate. However, minor variations may occur.
All products are intended to be used correctly and safely. It is the customer’s responsibility to ensure products are suitable for their intended use and installed properly.
3. Orders
When you place an order, you are making an offer to purchase a product.
We reserve the right to accept or decline any order. Orders are only confirmed once payment has been processed and you receive confirmation from us.
We may cancel or limit orders if required, including in cases of pricing errors or stock availability.
4. Pricing & Payment
All prices are listed in Australian Dollars (AUD) and may change without notice.
Prices do not include shipping costs unless stated. Shipping is calculated at checkout.
You agree to provide accurate payment and billing information when placing an order.
5. Shipping & Delivery
We aim to dispatch orders promptly, however delivery timeframes are estimates only.
We are not responsible for delays caused by shipping carriers or circumstances outside our control.
Once an order has been dispatched, the risk of loss or damage passes to the customer.
6. Returns & Refunds
All returns and refunds are handled in accordance with our Refund Policy (available on our website).
7. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of TheFencingShop and may not be used or reproduced without permission.
8. Limitation of Liability
To the fullest extent permitted by law, TheFencingShop is not liable for any loss, damage, or injury resulting from:
- misuse or incorrect installation of products
- failure to follow proper safety procedures
- use of products outside their intended purpose
Products are provided for practical use, and it is the customer’s responsibility to ensure correct application.
9. Disclaimer
All products and services are provided “as is” without warranties except those required under Australian Consumer Law.
"Guaranteed best prices" does not include sellers from eBay or other resale platforms - This is directed toward other retail stores.
Nothing in these Terms excludes your rights under the Australian Consumer Law, including guarantees that cannot be excluded.
10. Changes to Terms
We may update these Terms of Service at any time. Continued use of the website means you accept any changes.
11. Governing Law
These Terms are governed by the laws of South Australia. Any disputes will be handled in the courts of South Australia.
12. Contact Information
If you have any questions about these Terms, please contact us:
TheFencingShop
Email: sales@thefencingshop.com.au
Phone: 044 799 1284
ABN: 86 617 341 797